With unrelenting pressure from retail disrupters, a new analytics-driven B&M operating model is evolving that is radically and rapidly improving ways of working. New, flexible analytics applications, automated reporting, action-oriented BI and machine learning are being delivered using agile methodologies with a focus on user inputs and the employee experience from the start. This webinar provides an overview of the new analytics approach already being adopted by our clients and our thoughts on where B&M is heading with the arrival of AI.
Retail Operations Analytics Lead
Javelin Group (part of Accenture Strategy)
Accenture Digital UK&I