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Kaiser Permanente is the largest healthcare organization in the US. The analytics team at Kaiser Permanente was challenged with capturing, blending, prepping, and analyzing their membership data and rapidly delivering automated accurate, reliable and actionable reports, despite operating at 50% capacity.
In this webinar, learn how Kaiser Permanente leveraged Analytic Process Automation (APA) to automate analysis of their membership data as well as the delivery of actionable insights to their executive team. The resulting data insights enabled them to mitigate risks surrounding membership churn, with measurable improvements in efficiency and productivity, despite their capacity constraints.
In this webinar, you will learn how the membership reporting team at Kaiser Permanente:
- Embraced APA to transition from data prep to automated analytics and reporting lead times from 80:20 to 20:80
- Adopted a self-service analytics and reporting model to empower their analysts to deliver daily insights on their membership to their executive teams
- Equipped themselves to respond to employee churn with minimal disruptions – deliver 100% results at 50% of capacity (FTEs)
Senior Director, Healthcare Solutions