Watch this webinar on demand
When the operational analytics team at Blue Cross Blue Shield North Carolina (BCBS NC) had to handle the data generated by enrollment, customer service and claims processing for their 3.8M members, they needed a modern solution.
Find out how the Operational Analytics team at BCBS NC deployed Alteryx to reduce ad-hoc requests by 80%, lower customer wait times from 17 business days to minutes, standardize claims relevant reporting, and deliver a 360-degree view of the claims processing process, with measurable cost savings within 10 months.
In this webinar, you’ll discover how:
- BCBS NC empowered their Operational Analytics team with Alteryx Designers and Alteryx Server
- The Operational Analytics team reduced ad-hoc requests by 80% and customer claims wait times from 17 business days to minutes
- BCBS NC automated the claims adjustments process, while securing measurable cost savings in process efficiencies
It’s time to take an honest look at your processes and discover where your organization can gain valuable time and insight. Watch now.
Analytics Products Developer
VP, Content Strategy
Senior Director, Healthcare Solutions Strategy